Terminating Resistors Don’t Fix Software: Why Your Technicians Are Replacing the Wrong Parts and How to Stop It

I’m standing in a fleet maintenance bay outside Birmingham. It’s three in the afternoon, and a technician I respect has a neat line of eight brand-new 120-ohm resistors laid out on a paper towel, each one having been tried, sworn at, and removed. The truck still won’t stay on the CAN bus for more than four seconds. He looks […]