9-Pin Diagnostic Port Failures: How a $45 Cable Caused $12,000 in Hidden Losses at a Port Terminal
Last Thursday morning, the call came in from a maintenance supervisor at a major Gulf Coast container terminal—a guy who doesn’t impress easily. Let’s just say he didn’t give me his name until after we’d fixed it. They had a brand-new, $450,000 Kalmar empty container handler down for three shifts. The telematics unit wouldn’t sync. The dealer’s proprietary Cat […]